DuxWareŽ Highlights

• 100% Web Based - no client software to load, update or maintain
• Secure, real-time, multi-user access to an off-site server
• Easy to learn and use, makes training new staff painless
• Multiple Tabbed Browsing allows you to perform multiple tasks at once
• 128-bit Encryption provides industry standard data security
• Secure remote access from any remote site via your Internet connection
• User Configurable Program Access Level Controls
• Works on any client! DuxWareŽ is compatible with Windows, Tablet PC’s, Mac OS X, PDA’s and Linux workstations!
• Designed by professionals with a detailed understanding of medical practice management and medical billing challenges
• Unlimited Toll Free Support via 800 number
• Automatic off-site Backups performed daily

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Scheduling Appointments in DuxWareŽ

Patient SchedulesClick here for Screen Shot

• Color-coded Patient Types and Appointment Categories
• Quick Search by Date, Physician, Location or Day
• Multiple day or week appointment view on one screen! Display as normal week ( M-F ) or display up to 14 single days (i.e. all Thursdays for a month) for a up to a two month period.
• Multiple provider view on one appointment screen!
• Flexible and editable Appointment Blocks
• Fast and Easy Changes to appointment schedule
• Intuitive Reports for daily schedule and alphabetized daily chart pull report
• Patient Details Quick-Look to see all pertinent demographics and appointment data for each patient
• Recall Alerts allows appointments to be linked to outstanding appointment recalls
• Future Appointment Alerts allow the user to confirm or cancel any future appointments with the patient at scheduling time
• Superbill Assignment Prints a custom designed superbill for each patient on the schedule
• Quick Jump allows the user to jump ahead any number of days, weeks or months for fast scheduling
• Schedules are kept by Provider and Location so if you have multiple locations each provider will have a schedule for each site
• Schedule Non-medical Entities or Procedures such as surgery equipment, nurses, specific patient rooms or medical devices
• Quick Appointment Add for new patients is handled with minimal required information
• Schedule patients by Appointment Type, Category and Reason for Visit in pre-defined appointment slots
• One-click appointment confirmations, re-schedules, cancellations or “walk-in” inserts
• Quickly Schedule Appointments directly from the Patient Screen or from within the schedule itself

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Working with Patient Data

Patient Search ScreenClick here for Screen Shot

• Patient List color-coded by location
• Search for Patients by:
•     Name ( Last or First )
•     Account Number
•     Date Of Birth
•     Social Security Number
•     Phone Number
•     Claim Number
•     Policy Number
•     Chart Number

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Patient DemographicsClick here for Screen Shot

• Detailed Patient Information Screen:
• Imagine all of this information and more on just one screen!
• Photograph of patient or scan of drivers license on screen!
• Demographics Data
• Ledger Balances aged by patient responsible insurance balance
• Insurance Carrier information including;
  • policy number
  • group number
  • patient's co-payment amount
  • policy holder's name and relationship to patient
  • carrier address and phone number
  • effective and cancellation dates
• Prominent Patient Pop-up Message
• Default Practice Physician
• Default Referring Physician
• Default PCP Physician
• Primary Default Location
• Date of Last Visit to your office
• Appointment Recall Information
• Authorization or Referral Information
• Next Scheduled Appointment
• One-click gives you Instant Access to all background information not shown on screen

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Billing with DuxWareŽ

Charge CaptureClick here for Screen Shot

• Fast charge entry using the followingSmart System Defaults:
• Primary Carrier Filing
• Secondary Carrier Filing
• Tertiary Carrier Filing
• Providing Physician
• Referring Physician
• Primary Care Physician
• Default Practice Location
• Default Facility
• From and To Service Dates
• Last Diagnosis for the patient is carried forward
• Correct patient Superbill printed for today's visit
• Referral or Prior Authorization number for today's visit
• Procedures and Diagnosis lookup and validation by name or code allows fast, accurate Charge Entry
• Payment and Adjustment Posted at charge entry or upon receipt of payment
• Link services to Numbered Custom Superbill for reconciliaion reporting
• Link specific Prior Authorization Number to claim for proper reimbursement
• File to Primary and setup Secondary Filing at charge entry
• Easy to review and correct errors during posting of claim

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Payment PostingClick here for Screen Shot

Collabrus.com

• ANSI 837 HIPAA Compliant Electronic Claims filing
• ANSI 835 HIPAA Compliant Electronic Remittance Advice with auto-posting
• System generated paper or Electronic Patient Statements
• Batch Payment Posting
• Payor Specific Fee Schedules

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Collection LettersClick here for Screen Shot

• Insurance and Patient Dunning Report ages all open claims by carrier
• Patient Statement Logging records when patients are sent statements
• Insurance and Patient Collection Letter Writer customizes letters for better collections
• Referring Physician Follow-up Letters generated for enhanced doctor to doctor relationships
• Patient Recall Letters send reminders to patients about recall appoinemnts

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Reporting with DuxWareŽ

ReportsClick here for Report Sample Pages

All reports are user selected by Service Date or Entry Date Range, Physician, Location, Facility and User. Listed below is an example of just some the available reports

• Aged Accounts Receivable by Payor or Patient
• Revenue Analysis reports that monitor physician productivity by:
  ...Procedure
  ...Facility
  ...Referring Physician
  ...Payor
• Payment and Adjustment Reporting
• Daily Reconciliation Balancing - Day Sheet Reports
• Superbill Recap Lists all issued superbills for the day and
  ...reconciles each one with the claim created for truly accountable charge entry
• Insurance Report Card reveals how a payor is paying your claims
  ...total charges, payments and adjustments reported by procedure
  ...averages payments and number of days to payment is calculated by payor
• Physician Monthly Averages Report
• Patients Reported by:
  ...Procedure
  ...Diagnosis
  ...Payor
  ...Payments
  ...Adjustments and more!
• Patient Demographics Report selectable by:
  ...Name
  ...Account Number
  ...Birth Date
  ...Appointment Date
  ...Recall Date
  ...Entry Date
  ...Zip Code(s)
  ...Billing Codes
  ...Financial Class
  ...Chart Number
  ...Service Rendered
  ...Transaction Dates
  ...Payor (primary and secondary)
  ...Procedure
  ...Diagnosis and more!

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